Emergency and support services

If an older person is in clear and present danger of harm, call triple zero (000).

Legal and social support services

Services are available across Queensland to provide social support and legal advice to people who have experienced elder abuse.

• Brisbane, Logan City, Beaudesert and Moreton Bay North: (07) 3214 6333
  
• Cairns: 1800 062 608
• Hervey Bay: (07) 4124 6863
• Ipswich: (07) 3812 7000
• Outback Queensland (Outreach service only): 1800 232 529
• Toowoomba: (07) 4616 9700
• Torres Strait and Cape York Peninsula (Outreach service only): 1800 062 608
• Townsville: (07) 4721 5511

Call 1300 063 232 to access services at these locations:

• Bundaberg
• Gladstone
• Gold Coast
• Mackay
• Rockhampton
• Sunshine Coast.

Office of the Public Guardian

1300 653 187 (Monday to Friday, 9am to 5pm, local call cost)

The Office of the Public Guardian can investigate allegations of abuse, exploitation and neglect of older people with impaired decision-making capacity to determine if their decision-making arrangements are adequate and appropriate, or whether a decision-maker needs to be appointed or replaced.

Public Trustee

The Public Trustee provides a range of services to Queenslanders including will making, enduring powers of attorney, executor and financial administration services at 15 offices across the state. To make an appointment, visit the Public Trustee website or call 1300 360 044.

Other confidential advice and support services

• Lifeline: 13 11 14 (24-hour crisis support line)
• Legal Aid Queensland: 1300 651 188 (8.30am to 4.30pm)
  
• DVConnect Womensline: 1800 811 811 (24 hours, 7 days a week)
• DVConnect Mensline: 1800 600 636 (9am to midnight, 7 days a week)