Resources

The resources below are provided to assist Queensland Government agencies implement actions under the Queensland Multicultural Action Plan 2024-25 to 2026-27 (PDF, 2.1 MB) (DOCX, 5.3 MB).

The following links are provided to assist Queensland Government agencies to analyse data, gather evidence and engage with communities to inform the development and delivery of culturally responsive policies, programs and services.

Focus Area 1 – Delivering culturally responsive services

The following links are provided to assist Queensland Government agencies to analyse data, gather evidence and engage with communities to inform the development and delivery of culturally responsive policies, programs and services.

Resources:

• Queensland Language Services Policy and Guidelines
• Queensland Cultural Diversity Demographic and Statistical Resource
• Framework for Mental Health in Multicultural Australia: Towards culturally inclusive service delivery | Embrace Multicultural Mental Health (embracementalhealth.org.au)
• Multicultural community engagement resources | Queensland Health

Focus Area 2 – Driving diversity and inclusion across the Public Sector

The following links are provided to assist Queensland Government agencies to implement inclusive practices to attract, retain and empower people from culturally and linguistically diverse backgrounds to thrive in the public sector, including on Queensland Government boards.

Resources:

• Recruit for diversity | For government | Queensland Government
• Diversity and Inclusion on Boards – A Toolkit
• Cultural Diversity in the workforce Micro-credential
• Workplace Cultural Diversity Tool | Australian Human Rights Commission
• Diversity Council of Australia

Focus Area 3 – Strengthening our economy

The following links are provided to assist Queensland Government agencies to identify and address barriers to economic participation to ensure our economy is fully utilising the diverse skills and experiences of people from culturally and linguistically diverse backgrounds.

Resources:

• Attracting and retaining engineers from migrant backgrounds | Department of Child Safety, Seniors and Disability Services (dcssds.qld.gov.au)
• Seizing the opportunity: Making the most of the skills and experience of migrants and refugees
• Cultural Awareness Handbook: Building cultural awareness in the Toowoomba Business Community
• Workers rights education and support services program | Department of Child Safety, Seniors and Disability Services (dcssds.qld.gov.au)

Focus Area 4 - Promoting social cohesion

The following links are provided to assist Queensland Government agencies to build connections across diverse communities, celebrate diversity and take action to address racism and discrimination.

Resources:

• Event calendar | Department of Child Safety, Seniors and Disability Services (dcssds.qld.gov.au)
• Welcoming and inclusive communities | Department of Child Safety, Seniors and Disability Services (dcssds.qld.gov.au)
• Home | Racism. It Stops With Me (humanrights.gov.au)
• 2023 Mapping Social Cohesion Report | Scanlon institute
• Foundations for belonging: Exploring refugees understanding and engagement with First Nations issues and histories