Tools and resources
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The quick 10 questions
Answer these 10 questions to see how age-friendly your organisation is and then get advice on how to improve.
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Top tips for business
Check out our tips for age-friendly businesses including design, experience, communication and marketing, sound and lighting, comfort and what other businesses are doing.
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Eight domains assessment checklist
Consider these questions in relation to your community and start thinking about how you can provide different or better services for older people.
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Business self-assessment tool
Try this simple self-assessment tool to see how your business stacks up when it comes to being age-friendly.
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Customer journey tool
Find out about the journey your customers or clients take when deciding to take up a new service or product.
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Sample survey of older people
Use this survey tool to begin your baseline assessment process. Use it again during your evaluation process and compare your results.
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Talking to older people tool
Put yourself in an older person’s shoes. Here are some suggested topics and questions when you are talking to older people.
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Partnership types tool
Use this tool to help you consider what type of partnerships will best suit your organisation.
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Sample action plan template
Consider using this template when you are developing your action plan.
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Sample action planning workshop questions
Use these questions in a workshop with either internal or external stakeholders and feed this information into your action plan.
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Chatterbox tool
Use this chatterbox to start a fun conversation about ageing with your work colleagues and team.
This work is licensed under a Creative Commons Attribution 4.0 International (CC BY 4.0) licence